Write to the vault

Questions about an order, a design, a phone model or a return? Email support@blackmasscases.xyz. Include your order number if you have one and a real person will get back to you as soon as we can.

Quick answers

• Shipping: free on US orders; cases are made to order and ship within 48 business hours.
• Returns: free within 30 days — see shipping & returns.
• Gifts: enter the recipient’s address at checkout, and make a free reveal card.
• More in the FAQ.